FAQ

What should I expect?

Besides the best workout of your life?  Expect to sweat, meet great people, and have some fun while doing it.

What do I need to bring?

Athletic attire and yourself, we’ll take care of the rest!

Do I need to get "in shape" before I come to bootcamp?

Besides the obvious "the whole reason EVERYONE comes to the studio is to get in shape and it would be silly to get in shape before getting in shape", the short answer is... NO.  Our classes are designed to be modifiable to people of all fitness levels, so no matter where you are on the fitness spectrum, from elite athlete to workout newbie, you can always have a GREAT workout.

Are you going to yell at me?

Although it may be called bootcamp, there is nothing militant about our program.  However, we may get excited from time to time and yell a little bit, but it will always be positive things like "GOOD JOB" or "NICE WORK."  Besides, we have microphones, so there's no need to shout.

Do you heat the room?

NO!  Our NAME may be HEAT, but that definitely does NOT mean that we heat our bootcamps. While we do want you to get a good sweat going, we want it to be from the workout, not because it's 92 degrees in the room, so we make sure to keep the air conditioners cranking to right about 67 degrees at all times.

Anything we didn’t cover here?

Shoot us an email at info@heatbootcamp and we’re happy to help!

MEMBERSHIP & POLICY INFO

Class Schedule & The Waitlist

  • Scheduling opens up for the following 7 days on Sunday at 9AM

  • If you find yourself on a waitlist, please note the following:

    • Our system automatically transfers waitlisters to the class rosters up to 4 hours before the start of camp, in which you will be notified via email. After the 4 hour mark if a spot becomes, available we will call or text those on the waitlist.

    • If you no longer feel like waiting, please remove yourself from the waitlist.

    • Our M-F 6 & 7AM classes will not push you from you the waitlist beginning at 10PM the night prior.

Late Cancel Fee ($5) & No Show Fee ($10)

  • Classes must be canceled 4 hours prior to the start of camp. Classes canceled outside of the 4 hour window will receive an automatic fee of $5.

  • If you no show a camp, you will automatically be charged a $10 fee.

  • Note: We hate these charges as much as you, but they are required to make sure there are spots open for other members who may be on a waitlist.

Pausing Your Membership

  • We do not offer a pauses unless it is for medical conditions or extensive travel and it must be requested in writing. Memberships can be paused for a minimum of 1 month and maximum of 3 months in a calendar year. Please email info@heatbootcamp.com

Canceling Your Membership

  • If you need to cancel your membership email info@heatbootcamp.com 5 days before the billing date.

  • Cancellations will not be accepted over the phone or in person. We must have it in writing.

  • If you cancel your membership and join the Heat fam at a later date, you will have to do so at the rate and can not return to your original rate if it has changed.

Month to Month with No Commitment

  • This is a recurring month-to-month membership of unlimited bootcamps for $189/month. Membership fee will be auto-drafted each month on the purchase date. Membership can be cancelled at any time with 5 days notice via email to info@heatbootcamp.com.

3 Month or 12 Commitments

  • These are a recurring membership for 3 or 12 months of unlimited bootcamps. Membership fee will be auto-drafted each month on the purchase date. The 3 or 12 Month Commitment can only be canceled prior to the final payment intervals for a fee of one (1) month the current commitment rate. Upon completion of the initial 3 or 12 month contract length, the contract will renew for another 3 or 12 months, unless canceled or switched to a month to month option.

*Trial Offer* 14 Days for $49

  • This is a one time purchase for 14 consecutive days of unlimited bootcamps. Trial offer will not activate until the date of your first registered class. Upon completion of 14 days, the trial will end and no further charges will be assessed. Trial offer is non-refundable.